Stakeholder Map

The renting ecosystem involves multiple interconnected actors, all affected by lack of transparency and trust.

Group	Description / Role	How They Are Affected
Tenants	Students, workers, families	Risk losing deposits, move into unfinished houses, lack proof of payments, etc.
Landlords/ Property Owners	House owners in Kigali city	Lose money from unpaid rent, property damage, or disappearing od tenants in unexpected ways.
Caretakers	Local leaders, cell officers, neighborhood coordinators	Help solve disputes but lack formal tools
Housing Agents/ Brokers	Help connect tenants and landlords	Deal with complaints from both sides, face trust issues
Community Members	Neighbors, informal influencers	Observe conflicts and share local knowledge
Youth & Emerging Leaders	University students, young tech users	Advocate for digital solutions and fair systems
Financial Systems	Mobile money providers, banks	Facilitate payments but don’t handle dispute resolution
Local Authorities	District/housing offices	Handle serious disputes, but slow or overwhelmed
Technology Providers (Potential)	Blockchain platforms, app developers	Could provide secure escrow and digital contract tools